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Mark Williams

Managing Director

The Challenge
Deeo is a digital design consultancy that provide a pioneering set of design services, that include: Visualisation, Engineering and the Built Environment. In 2014, Deeo pushed the boundaries of technology by creating Europe’s first Digital Design Office. The Digital Design Office enabled the Deeo team to collaborate, in real-time, from one single secure cloud platform regardless of their location. This meant Deeo could grow its unique team of talented designers, engineers, programmers and digital artists – based across the UK and beyond – into a world-class digital design consultancy. 

Deeo needed to find a partner who could thoroughly understand the risks, treats and statutory obligations of our organisation and develop and execute plans that ensure our organisation, our critical systems and our data are protected.


The Solution
After months of a meticulous interviewing and selection process with many promising IT infrastructure companies, Deeo selected Backup Heroes.

“Deeo had spoken to a number of your typical IT providers, none of who really understood what we were trying to do or what the impact of a major system outage would be.

So, we set about looking for a Disaster Recovery specialist. We found Backup Heroes – Who were clearly focused on Backup and Disaster Recovery. Backup Heroes immediately set about understanding everything they could about Deeo: our infrastructure, our processes, our premises, our governance, everything. 

We were then presented with a business continuity plan including a set of recommendations. We have since implemented the recommendations and the Backup Heroes frequently inform us of the healthy status of systems. Once a year we review the business continuity plan and rehearse a disaster scenario.

It gives great piece of mind to know that the Backup Heroes have got us covered if anything happens to our business and it gives us the ability to concentrate on what we do – creating amazing and engaging content, engineering and built environment services for our customers, worldwide.”

Mark Williams 
Managing Director Deeo Design & Engineering



Services Provided
Full managed disaster recovery service, encompassing:

  • Business Continuity Planning
  • Veeam Cloud Backup
  • Disaster Recovery Service solution
  • Microsoft Office 365 Backup
  • Backup validation services 
  • Annual Disaster Rehearsal